Get support

You can contact Childline about anything. Whatever your worry, it's better out than in. We're here to support you.

There are lots of different ways to speak to a Childline counsellor or get support from other young people.

Important update from Childline

We’re making some big improvements to chat and messages, which means there’ll be some times when you won’t be able to speak to us.

From 5pm on Sunday 12th July, you won’t be able send messages to Childline. Then from 9pm you also won’t be able to create a new account or use Report Remove.

From 6pm on Monday 13th July, you won’t be able to call or start a new chat with us. Our whole website will go down later that evening while we make some important changes.

We’ll be available again from 12pm on Tuesday.

Ways to get support

Send an email

Send an email from your Childline account and we'll reply within 24 hours.

Write an email

Call for free on 0800 1111

The fastest way to reach us. Call for free on any phone and it won't show on the bill.

Call us

Log-in for a 1-2-1 counsellor chat

Chat with a counsellor in a safe space online about whatever is worrying you.

Chat now

Sign with us

Chat to a counsellor with help from a British Sign Language interpreter.

Chat with us

Talk to Childline

Did you know?

53% of our counsellors can’t raise one eyebrow. Can you? Give it a go and see.

Watch: Talking to Childline

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Write to Ask Sam

Sam answers letters from young people like you every week. Whatever your worry, there’s probably a letter for you.

Anyone can write to Sam, you don’t need to sign up or tell us your name. Sam reads every letter you send, and chooses a few each week to answer on the website.

Report Remove

It can be scary finding out a nude image or video of you has been shared online. But we can help. The Report Remove tool is for young people in the UK — follow the steps below to get your image or video removed from the internet.